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Overview

We work with businesses from almost anywhere in the world, but there’s a short list of countries and regions we can’t onboard. This isn’t an arbitrary choice — it comes down to international sanctions regimes, anti-money laundering rules, and restrictions imposed by our banking and payment partners. If a country appears below, we’re unable to accept it as a seller’s country of operation, and in some cases we’ll also block orders placed by buyers located there.

Countries we don’t support

  • Afghanistan
  • Antarctica
  • Belarus*
  • Myanmar (Burma)
  • Central African Republic
  • Cuba
  • Crimea (Ukraine)*
  • Democratic Republic of the Congo
  • Donetsk (Ukraine)*
  • Haiti
  • Iran
  • Iraq
  • Kherson (Ukraine)*
  • Libya
  • Luhansk (Ukraine)*
  • Mali
  • Netherlands Antilles
  • Nicaragua
  • North Korea
  • Russia*
  • Somalia
  • South Sudan
  • Sudan
  • Syria
  • Venezuela
  • Yemen
  • Zaporizhzhia (Ukraine)*
  • Zimbabwe
* Russia, Belarus, and the occupied Ukrainian regions of Crimea, Donetsk, Kherson, Luhansk, and Zaporizhzhia are restricted specifically because of ongoing sanctions tied to the war in Ukraine.

A few things to keep in mind

  • This list isn’t permanent — sanctions and partner policies change, so a country’s status can shift over time.
  • Even for countries not on this list, our team may still ask for extra documentation before approving an account or releasing a payout, depending on the risk profile of the specific case.
  • Being headquartered or incorporated in a supported country doesn’t automatically clear an applicant — beneficial owners, directors, and the underlying business activity are checked too.
If you’re unsure whether a specific case is affected, check with the onboarding or compliance team before proceeding.