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Overview

Before you can start using the platform, we need to verify who you are. The exact process depends on whether you’re signing up as an individual or on behalf of a business:
  • Personal use — KYC (Know Your Customer). If you’re registering as an individual, we’ll ask you to complete an identity verification check.
  • Business use — KYB (Know Your Business). If you’re registering on behalf of a company, we’ll ask you to complete a business verification check in addition to identifying the individuals behind it.
We use Didit as our verification provider to run these checks. During onboarding, you’ll be redirected to Didit’s flow to submit your details — this is a standard, secure step and not something we handle manually.

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Who can sign up

We welcome both:
  • People who don’t have a registered company yet. You can get started with a personal account and complete KYC as an individual.
  • People who already have an existing entity. You can onboard your business and complete KYB, regardless of where that entity is registered — as long as the country isn’t on our unsupported countries list.
Having an entity isn’t a requirement to get started, but if you do have one, it’s fully supported — in any jurisdiction other than the ones we’re unable to onboard.

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Accepted documents

Depending on the country, a passport, national ID card, or driver’s license can be used to complete verification. Exactly which document types are accepted varies by country — it comes down to what Didit is able to verify there. You can check Didit’s full, up-to-date breakdown by country here: Didit — Supported ID Documents.
If verification is declined or additional information is requested, our team may reach out for clarification before your account can be fully activated.